privacy policy

At Twiga Commerce Mall, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services or interact with our website.

Information We Collect

We may collect personal information from you when you visit our website, make a purchase, sign up for our newsletter, or participate in any other activities that involve providing information to us. This information may include:

Personal identification information such as your name, email address, postal address, and phone number.
Payment information such as credit card details or cryptocurrency wallet addresses if you choose to make a purchase using Pi coin.
Information about your browsing activity on our website, including pages visited, products viewed, and other interactions.

How We Use Your Information

We use the information we collect for various purposes, including:

Processing and fulfilling orders placed through our website.
Providing customer support and responding to inquiries.
Sending promotional emails and newsletters if you have opted in to receive them.
Improving our products and services by analyzing user behavior and feedback.
Preventing fraud and unauthorized access to our systems.

Sharing Your Information

We may share your personal information with third-party service providers who assist us in operating our website, conducting business, or servicing you. These third parties are contractually obligated to keep your information confidential and are not permitted to use it for any other purpose.

We may also disclose your information in response to lawful requests from government authorities or as required by law to comply with a legal obligation, protect our rights, or investigate potential violations of our terms and conditions.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. You may also opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in our emails.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@twigacommerce.com.